Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
How much does shipping cost?
Shipping starts at $8.00 for USPS Priority Mail and is free for orders over $75!
What shipping carriers do you use?
We primarily use USPS, specifically USPS Priority Mail.
Where do you deliver?
At the moment, we are only able to deliver packages to the United States. We are hoping to change this in the future!
Tracking & Delivery
When will my order be shipped?
Your order will be packed and taken to the post office within 2-3 business days of the order being placed.
Can I change my delivery address?
If you must change your delivery address, please email info@novelsandneedles.com with the subject "New Delivery Address". Please include your full name, your new address, and your order number in your email.
I will do my best to change your delivery address for you, but if the package has already been shipped, the address cannot be changed.
How can I track my order?
With USPS Priority Mail, a tracking number will be sent to your email address submitted with your order from USPS when your package is shipped. If you do not see your tracking number, please check your spam folder.